We deliver to almost every country in the world! Please look at our ‘International' section for full details. Alternatively please send us an email to international@beautifulmodernthing.com with a full list of the items you are interested in purchasing, the quantities and your full address with the zip code. Once we have this information a member of the team will email you back within 2 working days with a quotation. It couldn't be easier!

You will receive a receipt immediately via email to confirm and acknowledge that we have your payment. Within this receipt is an order number and reference for tracking purposes. We aim to then call each of our clients within 1 working day, to verbally confirm receipt and advise you of an approximate delivery date. As you purchase your item(s) securely online we also try to give you an indication against each product of the approximate delivery times. Items that are in stock are usually delivered to you within 14-21 days, however during busy periods some items can carry a 6 -12 week turn around.

Absolutely - All we ask is that you bring plenty of strong men and transport large enough to carry your items! Our warehouse is located in St. Johns Road Isleworth, near to our HQ office. Please note that an appointment will need to be made in advance prior to ANY collection. Collections can be made Monday - Friday (excluding Bank Holidays) between 10:00am and 4pm. We look forward to seeing you soon!

Absolutely! Please mention this at the time of order or if you are buying online then please add any specific delivery requests into the ‘free text' box. Generally we deliver to ground floor only, however we do understand that this is sometimes inconvenient. All we ask is that you communicate this with us so that our logistics team can plan that extra 15 minutes at your location! Please bear in mind that when ordering armoires you measure accurately. It is your responsibility to ensure that all entrances are clear. Should our logistics team feel that there is a danger to your property and equally to them in delivering large items upstairs, they will refuse to do so. We hope you understand.

We have an excellent upholstery service and encourage clients to send us their own fabrics and materials. This is really what makes the furniture exciting! Please look at our section on re-upholstery or simply email us your question. Our furniture is hand finished and painted using a technique that involves seven layers of paint. Although it wouldn't be impossible to re-paint our furniture it's not something that we can get involved with.

This is extremely rare. We will of course aim to replace your item as quickly as possible and endeavour to make this our number one priority. Please ensure that you check your item(s) carefully at the time of delivery and inform us immediately of any defects. Under no circumstances should goods be returned to us without prior agreement. Please refer to section 12 of our Terms & Conditions.

You are well within your rights to return any goods to us within 7 days of receipt. Please do refer to our Terms & Conditions page. At Beautiful Modern Thing we recognise that our customers want a ‘personal service' and that's why our clients continue to buy from us again and again. With this in mind, please ask your questions beforehand and hopefully you should never have to return anything!